Frequently asked Questions


We hope to have answered all your questions, but if we have not don’t be shy send us an email and we’ll get back to you thank you.

How do I track my package?

It is only possible to tract express shipped packages, regular shipments cannot be tracked and shipping cannot be changed after payment.

How long is shipping?

Within 2 weeks with regular shipping you will receive your products. Express shipping makes it to your house much faster with expectations to arrive inside 5 days.

Where do we ship?

Currently we only ship in Canada. We give you access to two options of shipping one express and regular both can go anywhere in Canada

How do I find my lost cart?

We send cart retrieval emails to clients that have a cart on hold for the first 24 hours. Carts after are then deleted and refreshed.

Type of payment method?

We are a secure site that accepts credit, debit, paypal & apple pay. Your personal information is safe with us.

© 2023 , Waves and Caps